Retail Learning Insights

Fashion, Retail, Wholesale, Luxury, Watches, Sportswear

Pascal Willoughby-Petit Pascal Willoughby-Petit

8 Tips: Fashion Retail Training Trends

8 Essential Tips: Fashion Retail Training Trends You Need to Know. In the ever-evolving world of fashion retail, staying ahead means more than launching great products—it requires empowering your teams with the right knowledge, skills, and mindset to deliver exceptional customer experiences.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

8 Product Training Trends for Fashion Retail

8 Retail Product Training Trends Shaping the Future of Fashion Retail. As innovation continues to redefine the fashion retail landscape, product training is evolving to keep pace with rapid changes in technical performance, fabric innovation, and lifestyle-driven design

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Pascal Willoughby-Petit Pascal Willoughby-Petit

8 Product Training Trends for Activewear & Sportswear

8 Retail Product Training Trends for Activewear & Sportswear. As innovation accelerates in the activewear and sportswear sectors, product training is evolving to keep pace with technical performance, material innovation, and lifestyle integration.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Top Trends in Digital Retail Training for the Automotive Industry

Top Trends in Digital Retail Training for the Automotive Industry. Driving Change: Digital Training Trends Transforming Automotive Retail. The automotive retail industry is undergoing a rapid transformation—driven by digitalization, evolving customer expectations, and the rise of electric and connected vehicles.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Clienteling training for fashion stores

Clienteling training for fashion stores. Clienteling Training for Fashion Stores: Boost Loyalty and Elevate the In-Store Experience. In today’s fashion retail landscape, clienteling has become a cornerstone of exceptional service.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Onboarding for fashion sales associates

Onboarding for fashion sales associates. Onboarding That Transforms Fashion Recruits into Ambassadors. In fashion retail, first impressions don’t just apply to clients—they matter just as much for your new hires.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Rapid Learning For Retail Training

Busy Retail Days? Rapid Learning Is the Solution. In the high-pressure rhythm of retail, where every moment on the floor counts, traditional training can easily fall by the wayside. Yet, product knowledge, service excellence, and brand consistency remain non-negotiable.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Instructional Design for Luxury & Premium Retail Teams

Instructional Design for Luxury & Premium Retail Teams. Premium Retail Training: A Step-by-Step Instructional Design Guide. In the premium and luxury retail space, every customer interaction is an opportunity to express the brand’s essence.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Proven Mobile Learning Strategies for Sportswear Training

Proven Mobile Learning Strategies for Sportswear Training. Mobile Learning Strategies That Actually Work for Online Training in the Sportswear Industry. In sportswear retail, mobile learning has emerged as a game-changing solution for training frontline teams quickly and effectively.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

AI Is Revolutionising Online Retail Training

How AI Is Revolutionising Online Retail Training: Smarter, Faster, More Engaging. The Future of Retail Training Is Already Here. AI isn’t coming—it’s already here, and it’s quietly transforming the way retail teams learn, grow, and perform.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Training Strategies for Personal Care Retail

Empowering Expertise: Training Strategies to Elevate Product Knowledge in Personal Care Retail. In the personal care industry, frontline staff are more than salespeople—they are trusted advisors guiding customers through deeply personal choices about wellness, beauty, and self-care.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Collaborative Learning for Retail Training

Collaborative Learning for Retail Training. Learning on the Floor: How Collaboration Drives Retail Excellence. In retail, the most impactful learning doesn’t always happen in a classroom — it happens on the floor, through collaboration, conversation, and shared experience.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Peer-to-Peer Learning in Retail

Peer Power: Strategies to Promote Peer-to-Peer Learning in Retail Organisations. Peer-to-peer learning is a powerful way to boost engagement, confidence, and knowledge sharing on the shop floor.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Blended Learning Strategy for Retail Training

Blended Learning Strategy for Retail Training. Blend & Thrive: Crafting a Winning Blended Learning Strategy for Retail Success. Amid the ever-evolving retail landscape, a “Blend & Thrive” approach combines the best of micro-learning, mobile modules, and instructor-led workshops to create a seamless learning journey that meets associates where they are—on the sales floor, in the breakroom, or at home.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Align Retail Training with Business Goals

Align Retail Training with Business Goals. Retail Training Excellence: Align Your Learning Strategy to Boost Business Goals. Aligning your retail training strategy with core business objectives ensures that every learning initiative directly impacts key performance indicators such as sales uplift, customer satisfaction, and operational efficiency.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Scenario Learning for Retail Training

Scenario-Based Learning: Real-World Training That Works in Retail. Scenario-based learning puts retail staff in realistic, everyday situations to help them practise decision-making, problem-solving, and customer interaction.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Retail Staff Training

How to Train Retail Employees: Best Practices & Winning Strategies. Training retail employees effectively requires a balanced approach that combines practical tools with continuous development.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

The Psychology of Learning in Retail

The Psychology of Learning in Retail: 6 Tips to Make Training Stick. In the fast-paced world of retail, effective employee training is more than just a checklist — it’s the key to higher performance, better customer experiences, and lower turnover.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Authoring Tools for Designing Interactive eLearning in Retail

Top Authoring Tools for Designing Interactive eLearning in Retail. Creating engaging, effective training in the fast-paced world of retail requires more than just static slides—it calls for interactive, brand-rich learning experiences that capture attention and drive performance.

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Pascal Willoughby-Petit Pascal Willoughby-Petit

Learning Experience Design Is the Future of eLearning

Why Learning Experience Design (LXD) Is the Future of Fashion eLearning. In the world of fashion, where aesthetics, emotion, and storytelling are everything, traditional eLearning often falls short.

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